Privacy Policy

This Privacy Policy informs you why Grayables (hereafter we refer to us as ”we”, ”us” or ”our”) collects, uses, or shares your personal data in connection with our website www.grayables.com and related to the provisioning of the service provided based on the agreement between Grayables and its clients.

What data do we collect?

We may collect and store:

Personally identifiable data such as name, address, telephone number, e-mail address, or other identifiable personal data which is voluntarily submitted by you when you use our website or engage with any of our content.
Information relating to customer relationships, such as billing information.
Personal data for marketing purposes to directly advertise by email.

How do we collect your data?

You directly provide Grayables with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey, form or provide feedback on any of our message boards, forms or via email.
Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

Provide you information on products and services we offer.
Communicate between us and you and reply to your contact requests, inquiries and feedback.
Process your order and manage your account.
Notify you about changes to our services.
Develop our website for a better quality, user experience and broader scope of services.
Email you with special offers on other products and services we think you might like.

Transfers and disclosures of personal data

The collected personal data may be transferred to employees and our business partners in order to deliver a service to us or on our behalf in accordance with applicable data protection laws. The transfer of personal data is conducted in compliance with legal requirements, including that transfers are made under data processor agreements, to ensure that personal data is not processed for purposes other than clearly stated and to ensure adequate security measures.

In some cases, the recipients of personal data may be located outside of the EU/EEA.

Marketing

We may send you emails to inform you about new products or services, about new features of our services, ask for feedback or provide you with other relevant information about our services. You may object to marketing communications at any time.

What are your data protection rights?

Grayables would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access – You have the right to request Grayables for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Grayables correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Grayables erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Grayables restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Grayables processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Grayables transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: murat.aktay@grayables.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Grayables uses cookies in a range of ways to improve your experience on our website www.grayables.com, including:

Keeping you signed in.
Understanding how you use our website and improving the user experience.
Understanding how well our services and content are being received by our visitors.

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

Functionality – Grayables uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
Analytical cookies collect information about how visitors use our websites, for instance, which pages are most frequently visited by the visitor, and whether they get error messages from web pages. These help us make sure that the website is working properly and fix any errors. We can also improve the way the site works and presents content to you. Grayables may share your site usage information with third parties for website analytics purposes.
Advertising – Grayables uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Grayables sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Social media cookies allow you to share what you’ve been doing on our website on social media and allow us and third-party providers to offer you a more personalized and engaged web experience, e.g., by offering you advertisements on your social media channels that are more relevant to you while allowing you to share your experiences on our website via social media.

How to manage cookies?

You can set your browser not to accept cookies. Some of these cookies are strictly necessary for the proper functioning of our site and cannot be disabled. You have the option to manage your cookie preferences by clicking 'Settings'. Please note that rejecting some types of cookies may impact the functionality of the website.

Privacy policies of other websites
The Grayables website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
The Privacy Policy may change from time to time. Graybales keeps its Privacy Policy under regular review and places any updates on this web page.

How to contact us?
If you have any questions about our Privacy Policy, or the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at murat.aktay@grayables.com.